Jayvee A.

Tutvustus

I am a customer-focused professional with over four years of experience in the travel, customer service, and education industries. As an Air Ticketing and Quality Specialist, I specialize in crew travel coordination, ticketing, flight management, refunds, and regulatory compliance using Sabre Red GDS and Salesforce. I also work as a part-time ESL Instructor, helping international students improve their English communication skills through engaging and personalized lessons. With a Bachelor's degree in English Language, Magna Cum Laude honors, TESOL/TEFL certification, and Civil Service eligibility, I combine strong communication skills with analytical thinking and operational expertise. I am passionate about delivering efficient solutions, maintaining high service standards, and creating positive experiences for both clients and learners while continuously seeking opportunities for professional growth.

Haridus

Õpetamisstiil

My lessons are student-centered, interactive, and communication-focused, creating a supportive environment where learners feel comfortable using English with confidence. I tailor each lesson to the student's proficiency level, incorporating real-life situations, guided discussions, role-playing, and engaging activities to develop speaking, grammar, vocabulary, pronunciation, and listening skills. I believe that learning is most effective when students actively participate, so I encourage questions, provide constructive feedback, and celebrate progress throughout each lesson. My teaching approach balances accuracy and fluency, helping students strengthen their language skills while building confidence to communicate naturally in academic, professional, and everyday situations.